Identity Domain Configuration (Fusion)

Overview

Agents sign in to Quiq with the identity domain your Fusion pod uses. The identity domain admin creates a confidential application for Quiq and securely sends its credentials to your Quiq implementation specialist.

Create the Application

1. In the OCI Console, navigate to Identity & Security > Domains > your Fusion domain > Integrated applications.

2. Click Add application, select Confidential Application, and click Launch workflow.

3. Name = Quiq

4. Under Client configuration, select Configure this application as a client now, then Allowed grant types = Authorization code.

5. Redirect URL:

https://YOUR_QUIQ_TENANT.goquiq.com/idp/callback/oracleiam

6. Scopes = openid, email, profile UNTESTED

7. Click Finish, then Activate.

8. On the application's Users or Groups tab, assign the agents who will use Quiq.

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NOTE

YOUR_QUIQ_TENANT is your Quiq site name. Your Quiq implementation specialist will confirm it for each environment.

Send the Credentials to Quiq

Copy the application's Client ID and Client secret and securely send them to your Quiq implementation specialist. Don't send them by email or chat. Quiq can assist in passing credentials securely.

Each agent's Quiq username is their identity-domain username, usually their email address.