Quiq Reporting provides a comprehensive view of real time and historic agent information. In this section, we'll cover the key areas of the Reporting interface, so you've got everything you need to begin analyzing your conversations.
Below are key articles you will help get started with Reporting, you can view all available articles using the menu on the left hand side of your screen.
Learn about the Current Activity tab in analytics.
Learn about the Closed Conversations tab in analytics.
Learn about how the Historical Stats tab in analytics.
Definitions of common Quiq analytics terms.
Updated 6 months ago