Insights provide an easy way to create and view custom Funnels, Cards, and analytics reports. Funnel and Summary creation is limited to Quiq Admins, and Quiq Managers can view created reports.

Key Articles

Learn how to create, manage, and organize Summary sections.

Learn how to create, manage and analyze funnels.

Learn how to create and manage views to analyze agent performance.

Learn how to create and manage views to analyze queue workload.

Analyze how well your Quiq Bots are performing.

Learn how to create and use Segments across different reports.