Channels Overview

Overview

With Quiq, you can meet your customers wherever they are and engage them on the channels they're already on. Once a channel is set up within Quiq, your agents and bots will be able to respond to customer inquiries across channels seamlessly.

Key Articles

Below are key articles you will help get started with Channels, you can view all available articles using the menu on the left hand side of your screen.

Web Chat

Learn how to configure and launch web chat.

SMS

Learn how to configure and launch SMS.

Apple Messages for Business

Learn how to configure and launch Apple Messages for Business.

Google Communications

Learn how to configure and launch Google Messaging Channels.

Facebook Messenger

Learn how to configure and launch Facebook Messenger.

Instagram

Learn how to configure and launch Instagram.

WhatsApp

Learn how to configure and launch WhatsApp.

X (formerly Twitter)

Learn how to configure and launch X.