Google Analytics Support

Quiq offers an integration with Google Analytics for Conversation Starters Page Configurations, where you can enable specific Chat events to be sent to your Google Analytics account when those events are triggered by a customer. To enable this feature, enable the Enable Google Analytics toggle button on the Google Analytics tab for the selected Page Configuration in Admin > Conversation Starters > Page Configuration, then define the configuration options for the integration and select the events that you'd like to track.

Please visit here for additional documentation.

Note that the Google Analytics integration is supported in Conversation Starters Chat but not in legacy Chat, so if your organization would benefit from using Google Analytics and you're currently using legacy Chat, you can discuss migrating to Conversation Starters by contacting Quiq Support.

Affected Users: Administrator